Let’s Solve Some Problems
When you want to do advertising, you hire an Ad Agency. When you want to do a strategic study, you hire a Strategy Consulting firm. When you want to implement technology, you hire a Systems Integrator. But what do you do when you want to accelerate growth, rapidly implement a strategy, crack a tough sales problem, spur innovation, or generally shake things up? Who do you call? (Here’s where you need to see me waiving my hand). [read more]

Let’s Work Elegantly
The work of running a business is the work of getting into the same tunnel day after day and solving for doing things again and again, better and better. It takes a particular kind of person to do that well. For the record, I’m not that guy. The work of change, of transformation, of innovation, of big problem solving is completely different. It means stepping up and stepping out. It means breaking out of the hour-by-hour, meeting-after-meeting rhythm and going flat out after something as fast and as hard as you can. For the record, I am that guy. They’re different kinds of work. Some organizations do neither well. Great ones do both well. [read more]

Let’s Tell Good Stories
I love words and I love stories. I use a lot of them. I tell a lot of them. Stories are “space-makers”: They make room for people to enter into a state of boundarylessness with each other. Inside the comfortable confines of a story, you stop being you and I stop being me and we become caught up in the arc and the detail of the story. In those moments, we find a new ground on which we can relate to each other. [read more]